The PVC-u Replacement Sash Window Specialists
Across The East Midlands
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(01773) 747456
Derwent Sash Windows
Customers' Installation Testimonials
Here are a selection of customer testimonials.
 
 
 
 
 
 
 
 
 
 

Testimonial 1.
Reference: Robert Walters, Derwent Sash Windows
General
I have personally dealt with Mr Walters of Derwent Sash Windows on a numbers of occasions.
He is a true professional and experienced craftsman, who listens and communicates his business well, this is a rare breed nowadays. I feel that I have made the correct choice for window replacement to my period property.
Introducing Derwent Sash Windows
Mr Walters went out of his way to visit at a time that was convenient to myself. He made me feel confident in his work and materials by showing me a portfolio of commissioned work, company literature and professional certification.
Workmanship
Derwent sash windows has replaced 23 windows (& 2 bespoke doors) in my Edwardian property using the ‘Bygone collection from Masterframe’. I specified an exact match to the existing period sash windows with the advantage of modern energy efficiency, and this was what was installed with no compromise. During the initial survey he paid attention to detail by photographing the original timber windows. I am very satisfied with both installation and the supervision of work.
Communication
Telephone messages were always returned in good time. Robert Walters is a good listener and gives answers and solutions to my varied queries.
Time Keeping
Always on time, when he said he would turn up – he did.
Pricing
The costs are competitive and value for money. All prices and options were individually listed which made my budget easy to calculate. There was no ‘hard sell’ – it was not needed.
Practical Reference
I am happy for this property to be viewed by others as an example of work done by Robert Walters / Derwent Sash Windows.
Dr Alexander W. Kim Newark, Nottinghamshire


Testimonial 2.
Thank you for installing our windows in a courteous and professional manner. It has made a big improvement to the house. We have had a lot of admiration from the neighbours as to how good the windows look. It has made a big improvement to the house.
Thanks again.
Sally & Dave Hopkin Edwinstowe, Notts
Testimonial 3.
Thank you so much for the excellent job you and your lads have done in removing and replacing our windows with no disruption to decoration. I really am impressed with the quality of the windows and did appreciate the way everywhere was left clean and tidy.
Thank you once again.
Catherine & Charles Hill Crich, Derbyshire
Testimonial 4.
Thank you for your efficient fitting. I will be recommending you to my friends. Vic Lester Belper, Derbyshire
Testimonial 5.
We would like to thank you, formally, for the superb service that you have provided for us over the last 18 months. Not only have you fitted all the external windows and doors in our new home, along with a handmade, personalised oak front door, but you have also crafted two beautiful staircases and oak seat for us. We are delighted with them all. The quality of the work that you and your team has put into the property is clear to see, and everyone who comes to visit remarks on it and always asks for more information.
We would be delighted to speak to or show any future customers your work – please just let us know.
Doctors Jonathan & Anne Cox Ockbrook, Derby

Testimonial 6.
Your colleagues were expert at fitting the windows and made minimal mess. Thank you for your help once again.
Robert Ian and Zoe Ann Smallman Holloway, Matlock
Testimonial 7.
We wanted to let you know how pleased we are with the new windows. We were impressed with how well they were fitted and the professional finish that the architraves give. We have been extremely please with the work you have provided from the outset.
We would not hesitate to recommend you to anyone else contemplating replacing his or her windows.
Val and Colin Ryder Bingham, Nottingham
Testimonial 8.
I must say how pleased Janet and I are with the windows now that installation is complete and thank you for a job well done. The timber architrave look especially good and have drawn a number of complimentary comments from visitors to our home; a testament to the care and attention to detail shown by you and your team.
Andrew Woodward Chesterfield, Derbyshire
Testimonial 9.
We have to say that the windows are superb.
Thanks again for a fine job – we are so happy we found you.
Sue and Phil Anderson Buxton, Derbyshire
Testimonial 10.
May we extend our thanks to your workmen who worked efficiently and effectively without any fuss or bother to complete all of the work in one day, it is much appreciated.
Be assured you have another satisfied customer.
Chris Davis Mapperley Park, Nottingham
Testimonial 11.
I must say that both my wife and I are very pleased with the quality of the windows and will recommend them to any of our friends looking for a similar product. I would also like to congratulate you and your men on the level of craftsmanship and the attitude to the work which you displayed.
A job very well done.
D Fisher Derby
Testimonial 12.
I had been thinking about changing to sash windows for a long time and had been putting the decision off. Having had the windows installed I wished I had them done years ago! The windows look so much better and are in keeping with the style of the house, which is one hundred years old next year. Noise levels from the busy street outside are much reduced. It was one of my fears that sash windows, with all the opening area involved, that sound and draft would leak through. I needn’t of worried. Hopefully, I will be in touch before long to discuss having the remaining windows on the rear of the house converted. Thank you for all your help and advice and the professional way the windows were fitted by your team.
Richard Hewitt Stafford, Staffordshire
Testimonial 13.
Thank you so much for doing such a fantastic job.
We are so pleased with everything.
Karen and Steve Barnett Newark, Notts
Testimonial 14.
My wife and I would like to thank you for the effort and service you have put into supplying and fixing the windows and doors in our new house. As you will know we are very particular in our requirement and carefully select all products for value for money and quality. We are very pleased that you have fully justified our selection of your company on this project. The windows are especially admired by visitors and passers by with many commenting that “it is nice to see traditional wood windows in a new house”. They are very surprised when I tell then that they are uPVC
May we wish you every success in the future. We think you deserve it.
John and Marlene Revis Elmsleigh, Leicester
Testimonial 15.
We would like to thank you and your team for doing such a brilliant job in installing the new sash windows into our home. It really puts the character back into the building, and makes it look more like it originally would have done when built in 1900. The work carried out on the bay especially has received several complimentary comments from other people on the street saying it looks very authentic. All the work has been carried out to a very high standard and with great professionalism. The team were always polite and left the rooms clean and tidy at the end of each day.
We have recommended you and your work to other people and will continue to do so.
Peter D Mcardle Chesterfield, Derbyshire
Testimonial 16.
When someone does a good job I think it’s worth letting them know, hence the reason for my letter. I spent a lot of time deliberating over windows, being adamant that I would not have PVC for fear of devaluing my Victorian home. Well, it was a stroke of luck that I assumed you offered hardwood sash, otherwise I would never have visited you. You got the business, not only because the windows were good, but because you were not pushy. You made sense when you insisted that upstairs would be better finished in hardwood. And to boot the price was a lot better than the haggling salesman from Everest! Testament to the quality has got to be our window cleaner who asked the question- “are these uPVC?” Our neighbours have commented, hopefully you get some business from them. The house is now warmer, quieter and not a spot of condensation on the windows replaced; roll on spring when you do upstairs. –you deserve it!
Stephen McAneancy Ruddington, Nottingham.,
Testimonial 17.
Many thanks for doing the windows – they have made a huge difference to the rooms without detracting from the character of the house.
Ana Evans, Ben Young,Matlock, Derbyshire.
Testimonial 18.
We are really pleased with the windows – many people have commented what a good job you’ve made of the fitting and just how good the PVC sash looks. We are happy to provide a written / photographic reference that you can pass on to future customers
Jonathan Dey Bargate, Belper, Derbyshire.
Testimonial 19.
We really wanted to write to let you know just how thrilled we are with the work you have done for us. Choosing the windows took us a lot of consideration and we were in touch with several companies. We are absolutely positive we made the right choice! The windows look fantastic, very authentic and have made such a difference in terms of temperature and noise reduction. I have even taken a jumper off in the winter months for the first time since moving here! Maintaining the period look of the house was really important to us. All our neighbours have commented and without exception thought the windows were wood. In addition to the windows it was all the additional work you did, such as architraves and double glazing the front door so beautifully which have really helped the property keep its period charm. From the outset we were impressed with you friendly genuine approach, a really appreciated your expertise and craftsmanship (as well as that those working with you). Also very noticeable was the lack of hard sell! Everyone involved kept us up to date, let us know what was happening and quickly answered any queries (however silly). Standard of work was second to none, and the house kept tidier than normal! Thank you so much, we would recommend you without hesitation or reservation (and have already done so)
Sam & Ned Roberts West Bridgford, Nottingham
Testimonial 20.
Thank you for a great job, we are really pleased with the results.
Lou & Ivan, West Bridgford, Nottingham
 
 
 
 
 
 
 
 
 
 
     
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