Here's what our customers have to say...

 

Could I take this opportunity to thank you for our new sash windows. We are
delighted with them and the difference they have made to our house, both its
temperature (particularly in the front room where we used to get very cold
feet sitting and watching TV during the winter) and its appearance (which is
improved by them rather than spoilt, as is the case with any other uPVC sash
windows we have seen).

And please pass on our thanks to the team that fitted
them for us, both for the quality and the cleanliness of their work, which
were excellent and indicated an unusually high level of care and attention
to detail.

Thanks once more,

Mr J Woodrow. Church Drive, West Bridgford, Nottingham NG2 6AY

 

Thank you for the excellent work.

Mrs Williams. South Street, Melbourne, Derbyshire

 

Dear Alister,

Thank you and your colleague Mark for a lovely installation. My wife and I are very pleased and it looks the business.

Kind Regards

Mr Royds, Rutland Avenue, Matlock DE4 3GQ

 

The sash windows are fantastic. We have had loads of positive comments.

Regards

Mr P Nichols, Cliff Parade, Wakefield WF1 2TA

 

We were really impressed by your professionalism during the installation and the high quality finish.

Yours

Mr & Mrs Fearn

 

Dear Rob & Family,

A happy Christmas and all the best for 2012. We would appreciate it if you would please pass on the enclosed together with our thanks to Mark, Mick, Andy and Jason, for a Christmas drink as a small gesture for a job well done.

Best wishes

Mr & Mrs Jackson, East Markham

 

Dear Rob,

We are really pleased with the sash windows, and especially like the hardwood door. the glass was pricey, but well worth it.

Many thanks

Mr Ash, Cairns Road, Sheffield

 

I would just like to say what a pleasant and professional team came to 
fit the windows - we will be back for more in the fullness of time.

Thanks again

Jenny

Long Lane, Attenborough, Beeston NG9 6BJ

 

Thanks again for the excellent service from your friendly and professional team.  
The quality of the windows is as good as promised.

Mrs J Neubert. High Street, Bonsall.

 

Just to say I am very pleased indeed with my new windows and front door -
thank you. The house looks so much better and weve had lots of
complimentary comments from visitors and neighbours.

Mrs Stott. Ashbourne

 

With thanks for an efficient job - well done.

Miss L Adams. Portland Road, West Bridgford NG2 6DN

 

We would like to thank you and your team for the excellent work, the care taken and the consideration we received throughout.   The new sash windows look amazingly good and as so much easier to operate than the originals.   I am sure we will appreciate then even more when winter comes.   Having had misgivings about losing the original architraves, we are delighted with the replacement architraves and stub cills.   We are very pleased with the made to measure hardwood door and frame and really appreciate the hard work and skill involved in fitting the out of alignment doorway.   Finally congratulations on the well-practised routine to contain the dust and protect carpets and furniture.   That and the final clean up were much appreciated.

Mrs Hancock. Cromford Road, Ripley DE5 3FP

 

The work done is exceptional and we are very pleased.

Mrs Brown. North Road, West Bridgford, Nottingham NG2 7NG

 

Another lovely job - Thanks very much.

Mrs Morris. Black Hill Drive, Carlton, Nottingham NG4 3FT

 

Thanks for all your hard work and professionalism, we are so pleased with our new sash windows.

Ms Rodgers. Harcourt Road, Crookesmoor, Sheffield S10 1DH

 

I'm very pleased with the result of the installation of the bygone collection sliding sash window.

Selby Road, West Bridgford NG2 7BP

 

Once again we were very pleased with the job.   Thanks again to you and the Derwent Sash Windows team.

Mr Blackley. Long Lane, Attenborough, Nottingham NG9 6BG

 

Everything is good.   The lads care in sheeting off and minimising the mess is appreciated and indicative of the standard set for the whole procedure.   From the outside the proportions of the house look much improved.   As with the downstairs in amazes me just what a difference seeing the windows back to their correct positions makes to the aesthetics.
So overall - very happy.   I expect you have now built up sufficient reputation not to require customer references but, should you find yourself wanting a reference, I'd be happy to provide one.
Please pass on sincere thanks to the lads - Wishing you all the best

Mr Anderson. Victoria Avenue, Borrowash DE72 3HF

 

We're delighted with the work and hope to be back in touch soon to order the next set.

Elm Tree Avenue. West Bridgford, Nottingham NG2 7JU

 

Just a note to say thank you to both you and your team for putting our cottage back to original.   The way the work was done, the attention to detail, nothing was too much trouble.   Thanks for the work done and the quality of the windows.

Mr B Smalley. Mansfield Woodhouse.

 

Hi Rob,

Just to say the windows and doors are fantastic and your team did a first rate job so thank you.

Mrs Shreeve

 

Thanks again for everything. Your team really are a pleasure to have around. I was not stressed at all.

Mrs Redmond. Hamilton, Scotland.

 

We are delighted with the sash windows. They look wonderful in our cottage.   My wife and I also wish to compliment your very efficient team and we would be happy to recommend you.
Best regards

Mr Gentle Sunny Hill, Milford, Derbyshire DE56 0QR

 

Rob
 
Just to say thank you for a fabulous job. We are really delighted with the work.
 
The extension looks better than I could have imagined.
 
The disruption whilst the demolition and build was undertaken was minimal.   Derwent Sash Windows workers were constantly polite and professional. You kept us informed about any developments, when you would be on site and gave and kept to a realistic finish date. Any concerns/queries we had were acted upon and great care was taken to ensure that instructions and detail were followed precisely. As a result the standard of work and finish is very high. The extension now looks like its always been there rather than the ugly 1970s flat roof extension that once was.
 
Rob, thanks again and thanks to your staff.
 
I have recommended you to friends who are considering similar projects and those needing replacement sash windows. I would not hesitate in recommending Derwent Sash Windows.
 
Kind Regards

Mrs Bradshaw, King Street, Duffield, Derbyshire DE56 4EU

 

We are very pleased with the windows and looking forward to having the masonry painting done to complete the project .
The Work was carried out efficiently with full care and attention and respect for our home. When the men left at the end of the week all the debris was removed and even the curtains poles and curtains replaced.
We have had excellent service from you, your brother and the rest of the team.
Thank you

Mrs H Tomson, Radbourne Street, Derby, DE22 3BW

 

Dear Rob,
This letter is just to thank you and to say how pleased we are with our replacement sash windows and stable door.   As you may recall we were initially looking to replace our windows with hardwood and we were quite reluctant to consider alternatives.    We are extremely happy that we choose your windows.   Many of our friends have commented on the finished job and most have been surprised to find out they are not actually made of wood.
Please also pass on our thanks to your fitters who were extremely efficient and professional.   We were very impressed with the lengths they went to in order to minimise and disruption and mess.
We would have absolutely no hesitation in recommending your services.
Many thanks once again

Mr & Mrs Hind, Chruch Street, Bonsall, Matlock, Derbyshire DE4 2AE

 

Dear Rob,
Thank you for the work carried out and please pass on our thanks to your team for the care and consideration they showed in carrying out the work while they were here.
Your sincerely,

Mr S Lomax, High Street, Belper, Derbyshire, DE56 1GF

 

Hi Rob,
Thanks once again for a brilliant job, we are so pleased and might I add so warm!!!
Regards

Trevor & Carolyn, School Lane, Awsworth NG16 2WX

 

Dear Rob,
Both Paula and I are delighted with the windows. The house is quieter and warmer, and looks much better from both the inside and outside.   We are particularly happy with the new stone cills you recommended and the beautiful wooden architraves that were custom made by your skilled team.   We will be recommending you to all our friends because you fit a quality product with care and skill.   Thank you to all of the team for a professional job well done.
Your sincerely,

Mr Lee, Main Street, Hoveringham, Nottinghamshire, NG14 7JR

 

Mr Rob Walters,
Many thanks for your wonderful work.
Yours sincerely,

Ms R M Severn James Street, Stonegravels, Chesterfield, Derbyshire S41 7JE

 

Dear Rob,
Thank you again for all your hard work – we are so pleased with the transformation.
Your Sincerely,

Mr & Mrs Makeham, Broadholme Lane, Belper, Derbyshire DE56 2JF

 

Dear Rob,
We are absolutely delighted with the new windows and front door. The installation team have done a fantastic job;  particular praise is due to the man who fitted the door for his diligence and attention to detail. We will recommend you without hesitation.

Mr & Mrs Morris, Black Hill Drive, Carlton, Nottingham NG4 3FT

 

Dear Rob,
Here’s a cheque for the work done so far. It looks brilliant, and we’re especially happy with the way the new arched sash window looks. You did a fantastic job shaping the architrave.

Mr Gaskell, Bridgford Road, West Bridgford, Nottingham NG2 6AB

 

Many thanks the windows look lovely.

Melanie Savage, Henry Road, West Bridgford NG2 7NB

 

Dear Rob,
Thank you very much for my gorgeous windows. I have had quite a few “wow!!’s” from my friends  and neighbours. Lovely Job.
Best wishes

Mrs A Kowlandowska, Green terrace, Stanton Lees, Matlock DE4 2L

 

Dear Rob,
Many thanks to you and your team for the very efficient installation last week. We are very please with the result and my wife, in particular, was very impressed with the “housekeeping”!
Kind regards

Mr A Roberts, Portland Road, West Bridgford, Nottingham NG2 6AN

 

We are delighted with the new front door – very many thanks for doing such a great job
Regards

Mr Roberts, Manor House Drive, Wysall, Nottingham NG12 5QN

 

Many thanks, the windows look fantastic + your lads were brilliant – quick, neat. See you soon for the next lot.

Jo Lindsay, Plough Lane, Lowdham, Nottingham

 

We are pleased with the windows and quality of the installation work.

Stuart Thompson, Radbourne Street, Derby

 

Dear Rob,
Huge thanks to you, and all the derwent sash windows team, for a brilliant job. The work is a 110% perfection. The team who did the installation worked diligently, courteously and to the very highest standards of workmanship and craftsmanship. We are all delighted with the way you have transformed out home.

John and Sally Tams, Nether Heage, Derbyshire

 

Dear Rob,
Many thanks to you and to the team who did such a good job of the windows – they have been much admired. As I said at the time of completion, not only is the workmanship really good but so is the care taken with the property, with very little clearing for me to do afterwards. Always a bonus!

Pauline Spencer, South Wingfield, Derbyshire

 

Thank you for the skilled and friendly way our new windows were fitted. We appreciated how clean everywhere was kept covering up carpets and furniture and hovering up afterwards. We like the new windows very much.

Best wishes, George Johnson, Whatstandwell, Matlock

 

We are so happy with the windows! I have spent a very happy few minutes shutting and locking them for the night just now, and it gave such a warm sense of peace and security. Our builder Ivan is really impressed, and we’ve already been getting people asking him and us where they are from! And please thank your two guys, Mick and Andy,. They were really professional and very friendly and nice to have around

Mrs A Wilson, Osborne Grove, Nottingham NG5 2HF

 

With many thanks for a great job done.

Jill and Phil, Conduit Road, Sheffield

 

Thank you for a great job, we are really pleased with the results.

Lou & Ivan, West Bridgford, Nottingham

 

We really wanted to write to let you know just how thrilled we are with the work you have done for us. Choosing the windows took us a lot of consideration and we were in touch with several companies. We are absolutely positive we made the right choice! The windows look fantastic, very authentic and have made such a difference in terms of temperature and noise reduction. I have even taken a jumper off in the winter months for the first time since moving here! Maintaining the period look of the house was really important to us. All our neighbours have commented and without exception thought the windows were wood. In addition to the windows it was all the additional work you did, such as architraves and double glazing the front door so beautifully which have really helped the property keep its period charm. From the outset we were impressed with you friendly genuine approach, a really appreciated your expertise and craftsmanship (as well as that those working with you). Also very noticeable was the lack of hard sell! Everyone involved kept us up to date, let us know what was happening and quickly answered any queries (however silly). Standard of work was second to none, and the house kept tidier than normal! Thank you so much, we would recommend you without hesitation or reservation (and have already done so)

Sam & Ned Roberts West Bridgford, Nottingham

 

We are really pleased with the windows – many people have commented what a good job you’ve made of the fitting and just how good the PVC sash looks. We are happy to provide a written / photographic reference that you can pass on to future customers

Jonathan Dey Bargate, Belper, Derbyshire.

 

Many thanks for doing the windows – they have made a huge difference to the rooms without detracting from the character of the house.

Ana Evans, Ben Young, Matlock, Derbyshire.

 

When someone does a good job I think it’s worth letting them know, hence the reason for my letter. I spent a lot of time deliberating over windows, being adamant that I would not have PVC for fear of devaluing my Victorian home. Well, it was a stroke of luck that I assumed you offered hardwood sash, otherwise I would never have visited you. You got the business, not only because the windows were good, but because also you were not pushy. You made sense when you insisted that upstairs would be better finished in hardwood. And to boot the price was a lot better than the haggling salesman from Everest! Testament to the quality has got to be our window cleaner who asked the question- “are these uPVC?” Our neighbours have commented, hopefully you get some business from them. The house is now warmer, quieter and not a spot of condensation on the windows replaced; roll on spring when you do upstairs. –you deserve it!

Stephen McAneancy Ruddington, Nottingham

 

We would like to thank you and your team for doing such a brilliant job in installing the new sash windows into our home. It really puts the character back into the building, and makes it look more like it originally would have done when built in 1900. The work carried out on the bay especially has received several complimentary comments from other people on the street saying it looks very authentic. All the work has been carried out to a very high standard and with great professionalism. The team were always polite and left the rooms clean and tidy at the end of each day.

Peter D Mcardle Chesterfield, Derbyshire

 

My wife and I would like to thank you for the effort and service you have put into supplying and fixing the windows and doors in our new house. As you will know we are very particular in our requirement and carefully select all products for value for money and quality. We are very pleased that you have fully justified our selection of your company on this project. The windows are especially admired by visitors and passers by with many commenting that “it is nice to see traditional wood sash windows in a new house”. They are very surprised when I tell then that they are uPVC

John and Marlene Revis Elmsleigh, Leicester

 

Thank you so much for doing such a fantastic job.
We are so pleased with everything.

Karen and Steve Barnett Newark, Notts

 

I had been thinking about changing to sash windows for a long time and had been putting the decision off. Having had the windows installed I wished I had them done years ago! The windows look so much better and are in keeping with the style of the house, which is one hundred years old next year. Noise levels from the busy street outside are much reduced. It was one of my fears that sash windows, with all the opening area involved, that sound and draft would leak through. I needn’t of worried. Hopefully, I will be in touch before long to discuss having the remaining windows on the rear of the house converted. Thank you for all your help and advice and the professional way the windows were fitted by your team.

Richard Hewitt Stafford, Staffordshire

 

I must say that both my wife and I are very pleased with the quality of the windows and will recommend them to any of our friends looking for a similar product. I would also like to congratulate you and your men on the level of craftsmanship and the attitude to the work which you displayed.
A job very well done.

D Fisher Derby

 

May we extend our thanks to your workmen who worked efficiently and effectively without any fuss or bother to complete all of the work in one day, it is much appreciated.
Be assured you have another satisfied customer.

Chris Davis Mapperley Park, Nottingham

 

We have to say that the windows are superb.
Thanks again for a fine job – we are so happy we found you.

Sue and Phil Anderson Buxton, Derbyshire

 

I must say how pleased Janet and I are with the windows now that installation is complete and thank you for a job well done. The timber architrave look especially good and have drawn a number of complimentary comments from visitors to our home; a testament to the care and attention to detail shown by you and your team.

Andrew Woodward Chesterfield, Derbyshire

 

We wanted to let you know how pleased we are with the new windows. We were impressed with how well they were fitted and the professional finish that the architraves give. We have been extremely please with the work you have provided from the outset. We would not hesitate to recommend you to anyone else contemplating replacing his or her windows.

Val and Colin Ryder Bingham, Nottingham

 

Your colleagues were expert at fitting the windows and made minimal mess. Thank you for your help once again.

Robert, Ian and Zoe Ann Smallman, Holloway, Matlock

 

We would like to thank you, formally, for the superb service that you have provided for us over the last 18 months. Not only have you fitted all the external windows and doors in our new home, along with a handmade, personalised oak front door, but you have also crafted two beautiful staircases and oak seat for us. We are delighted with them all. The quality of the work that you and your team has put into the property is clear to see, and everyone who comes to visit remarks on it and always asks for more information.
We would be delighted to speak to or show any future customers your work – please just let us know.

Doctors Jonathan & Anne Cox Ockbrook, Derby

 

Thank you for your efficient fitting. I will be recommending you to my friends.

Vic Lester Belper, Derbyshire

 

Thank you so much for the excellent job you and your lads have done in removing and replacing our windows with no disruption to decoration. I really am impressed with the quality of the windows and did appreciate the way everywhere was left clean and tidy.

Catherine & Charles Hill Crich, Derbyshire

 

Thank you for installing our windows in a courteous and professional manner. It has made a big improvement to the house. We have had a lot of admiration from the neighbours as to how good the windows look. It has made a big improvement to the house.

Sally & Dave Hopkin Edwinstowe, Notts

 

Reference: Robert Walters, Derwent Sash Windows

General
I have personally dealt with Mr Walters of Derwent Sash Windows on a numbers of occasions. He is a true professional and experienced craftsman, who listens and communicates his business well, this is a rare breed nowadays. I feel that I have made the correct choice for window replacement to my period property.

Introducing Derwent Sash Windows
Mr Walters went out of his way to visit at a time that was convenient to myself. He made me feel confident in his work and materials by showing me a portfolio of commissioned work, company literature and professional certification.

Workmanship
Derwent sash windows have replaced 23 windows (& 2 bespoke doors) in my Edwardian property using the ‘Bygone collection from Masterframe’. I specified an exact match to the existing period sash windows with the advantage of modern energy efficiency, and this was what was installed with no compromise. During the initial survey he paid attention to detail by photographing the original timber windows. I am very satisfied with both installation and the supervision of work.

Communication
Telephone messages were always returned in good time. Robert Walters is a good listener and gives answers and solutions to my varied queries.
Time Keeping
Always on time, when he said he would turn up – he did.

Pricing
The costs are competitive and value for money. All prices and options were individually listed which made my budget easy to calculate. There was no ‘hard sell’ – it was not needed. Practical Reference
I am happy for this property to be viewed by others as an

Dr Alexander W. Kim Newark, Nottinghamshire